We have tried to address any questions you may have.  However, if you have a question that is not answered below, please contact us at info@GMATPrepNow.com  

GMAT Prep Now Products

How does GMAT Prep Now compare with other test prep companies?

Does your program prepare me for every aspect of the GMAT?

I have just begun my GMAT preparation. Are your videos suitable for me?

I need a very high GMAT score. Are your videos suitable for me?

What are the technical requirements for viewing GMAT Prep Now videos?

Can I download the videos to my computer?

How many hours of videos are in the entire GMAT Prep Now course?

Do you have practice questions other than the video practice questions? 

As I work my way through the Learning Guide, is my progress saved?

How long will it take me to complete the activities in the Learning Guide?

To reach my GMAT target score, how many hours do I need to study?

Computer-Adaptive Tests (CATs)

Do you have your own computer-adaptive practice tests?

How many times can I take each of the two CATs (computer adaptive tests) found in the official GMATPrep software?

Customer Support

What are the technical requirements for viewing GMAT Prep Now videos?

If I have technical difficulties, what do I do?

What is your guarantee policy?

Where do I find out when my account expires?

If I cannot log in, what should I do?

 


 

GMAT Prep Now Products

How does GMAT Prep Now compare with other test prep companies?

We’re incredibly proud of our course. Each video lesson (over 500 videos altogether) was carefully scripted, illustrated and recorded to maximize learning and retention. We think it’s one of the best GMAT courses available, and we’re delighted to share it with everyone. Also, be sure to check our comprehensive Learning Guide!

Does your program prepare me for every aspect of the GMAT?

The Learning Guide includes learning activities (videos, reading and practice questions) that cover all of the required concepts for the Quantitative, Verbal, Integrated Reasoning, and Analytical Writing Assessment sections of the GMAT.  The Learning Guide also features opportunities for you to develop the proper mindset for taking the GMAT with confidence.

I have just begun my GMAT preparation. Are your videos suitable for me?

Our program takes you from novice to expert.  Every lesson module begins with the basic concepts.  This helps you build a strong foundation before we examine more advanced concepts. 

I need a very high GMAT score. Are your videos suitable for me?

The videos teach you how to tackle questions at ALL levels of difficulty.  If the GMAT test a particular topic, we cover that topic.  Because our videos cover all of the topics tested, they’re suitable for everyone. 

What are the technical requirement for viewing GMAT Prep Now videos?

Essentially, if you’re able to view the free videos on the site, then your computer has the required software.  To be more specific, however, the technical requirements PCs and Macs are as follows.

PC users must have one of the follow browsers and one of the following versions of Flash.

Browsers

Chrome
FireFox 3.0.1 or higher
Internet Explorer 6 SP1
Internet Explorer 7
Internet Explorer 8
Internet Explorer 9
Safari 3.2.2 or higher
Safari 4 or higher

Flash

Flash Player 11.1 r102
Flash Player 11.0 r1
Flash Player 10.3 rxxx
Flash Player 10.2 rxxx

Mac users must have one of the follow browsers and one of the following versions of Flash.

Browsers

Chrome
FireFox 3.0.1 or higher
Safari 3.2.1 or higher
Safari 4 or higher

Flash

Flash Player 11.1 r102
Flash Player 11.0 r1
Flash Player 10.3 rxxx
Flash Player 10.2 rxxx

Users using Apple iOS or Android devices are not required to have Flash Player installed. 

Can I download the videos to my computer?

No.  The videos are available only in streaming format.

How many hours of videos are in the entire GMAT Prep Now course?

The total running time of the 500+ videos is over 35 hours. 

Do you have practice questions other than the video practice questions? 

Yes. At the bottom of each module page (e.g., Geometry, Statistics, etc.), you will find dozens of links to additional practice questions.

As I work my way through the Learning Guide, is my progress saved?

Yes.  The next time you log in, you will see which activities you have completed.

How long will it take me to complete the activities in the Learning Guide?

Some students spread their GMAT preparation over several months; others complete the activities in a matter of weeks.  To adequately prepare for the GMAT, most students should plan to spend two to four months studying.

To reach my GMAT target score, how many hours do I need to study?

This depends on your current abilities.  Early in the Learning Guide, you are directed to take a practice test to get a baseline score.  The greater the distance between your baseline score and your target score, the longer you must study.  The study time required will also depend on how effectively you study.  The Learning Guide provides a focused approach that helps you maximize the effectiveness of every minute you spend studying.

 

Computer-Adaptive Tests (CATs)

Do you have your own computer-adaptive practice tests?

No. However, we do provide links to several free practice tests on our Recommended Resources page.

Note: The best computer-adaptive practice tests are the free ones created by the creators of the official GMAT questions.  These are the downloadable GMATPrep tests (created by GMAC).  Because these CATs feature official GMAT questions, they provide the most accurate assessment of your abilities.

How many times can I take each of the two official CATs (computer adaptive tests) found in the GMATPrep software?

Each test (Test 1 and Test 2) draws questions from a different database of questions.  Since the number of questions in each database is finite, you will see repeated questions, but not enough so that you shouldn’t take each test more than once.

For more information, please read the article “Taking the GMATPrep Practice Tests Multiple Times.”

 

Customer Support

What are the technical requirements for viewing GMAT Prep Now Videos?

Essentially, if you’re able to view the videos on the site, then your computer has the required software.  To be more specific, however, the technical requirements PCs and Macs are as follows.

PC users must have one of the follow browsers and one of the following versions of Flash.

Browsers

Chrome 2.0
FireFox 3.0.1 or higher
Internet Explorer 6 SP1
Internet Explorer 7
Internet Explorer 8
Safari 3.2.2 or higher
Safari 4 or higher

Flash

Flash Player 9, version 9.0.28 or higher
Flash Player 10, version 10.0.22.87 or higher

Mac users must have one of the follow browsers and one of the following versions of Flash.

Browsers

Chrome 2.0
FireFox 3.0.1 or higher
Safari 3.2.1 or higher
Safari 4 or higher

Flash

Flash Player 9, version 9.0.28 or higher
Flash Player 10, version 10.0.22.87 or higher

Users using Apple iOS or Android devices are not required to have Flash Player installed.

If I have technical difficulties, what do I do?

Please email us at support@GMATPrepNow.com, and we will try to help you resolve the problem as soon as possible.

What is your guarantee policy?

50-Point Increase Guarantee

We guarantee that, after completing our GMAT video course, your official score will be at least 50 points greater than any previous scores. If not, we'll refund your purchase.

Refund procedure: scan your "before" and "after" official score reports and email them to info@gmatprepnow.com  Once we receive that information, we'll issue you a full refund on the account that was used to make the purchase.  

7-Day Guarantee: If, for any reason, you're not 100% satisfied with our GMAT video course, you can cancel your account within 7 days of the purchase date, and we'll issue a full refund. No cancellation fee or processing fee will be charged.

Where do I find out when my account expires?

If you are logged in, you can go to the My Account link on the top-most navigation bar and see how many days you have remaining.

If I cannot log in, what should I do?

To have your password emailed to you, click Forgot Password on the Login page.  If a problem remains, contact us at support@GMATPrepNow.com from the email address you used to create your account. 

 

If none of the above has answered your question, please contact us at info@GMATPrepNow.com