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We have tried to address any questions you may have.  However, if you have a question that is not answered below, please contact us at info@GMATPrepNow.com  

GMAT Prep Now Products

How does GMAT Prep Now compare with other test prep companies?

Does your program prepare me for every aspect of the GMAT?

I have just begun my GMAT preparation. Are your videos suitable for me?

I need a very high GMAT score. Are your videos suitable for me?

What are the technical requirements for viewing GMAT Prep Now videos?

Can I download the videos to my computer?

How many hours of videos are in the entire GMAT Prep Now package?

Once I make my purchase, how long do I get access to the videos? 

As I work my way through the Learning Guide, is my progress saved?

How long will it take me to complete the activities in the Learning Guide?

To reach my GMAT target score, how many hours do I need to study?

Ordering Information

Can I purchase one lesson module at a time?

If I purchase one module now and later decide to purchase the complete package, can I get a refund for my purchase of the first module?

Can my group/organization/company get discount pricing?

What forms of payment do you accept?

Is your payment site secure?

Computer-Adaptive Tests (CATs)

Do you have your own computer-adaptive practice tests?

What about the practice tests (CATs) offered by the test prep companies?

How many times can I take each of the two CATs (computer adaptive tests) found in the GMATPrep software?

Customer Support

What are the technical requirements for viewing GMAT Prep Now videos?

If I have technical difficulties, what do I do?

What is your guarantee policy?

Where do I find out when my account expires?

If I cannot log in, what should I do?

 


 

GMAT Prep Now Products

How does GMAT Prep Now compare with other test prep companies?

You will find that GMAT Prep Now offers a high-quality learning experience at a fraction of the prices charged by our competitors. Explore our site, watch the dozens of free videos, and check our comprehensive Learning Guide.  We’re confident you’ll choose GMAT Prep Now.

Does your program prepare me for every aspect of the GMAT?

The Learning Guide includes learning activities (videos, reading and practice questions) that cover all of the required concepts for the Quantitative, Verbal, and Analytical Writing Assessment sections of the GMAT.  The Learning Guide also features opportunities for you to develop the proper mindset for taking the GMAT with confidence.

I have just begun my GMAT preparation. Are your videos suitable for me?

Our program takes you from novice to expert.  Every lesson module begins with the basic concepts.  This helps you build a strong foundation before we examine more advanced concepts. 

I need a very high GMAT score. Are your videos suitable for me?

The videos teach you how to tackle questions at all levels of difficulty.  If the GMAT test a particular topic, we cover that topic.  Because our videos cover all of the topics tested, they’re suitable for everyone. 

What are the technical requirement for viewing GMAT Prep Now videos?

Essentially, if you’re able to view the free videos on the site, then your computer has the required software.  To be more specific, however, the technical requirements PCs and Macs are as follows.

PC users must have one of the follow browsers and one of the following versions of Flash.

Browsers

Chrome
FireFox 3.0.1 or higher
Internet Explorer 6 SP1
Internet Explorer 7
Internet Explorer 8
Internet Explorer 9
Safari 3.2.2 or higher
Safari 4 or higher

Flash

Flash Player 11.1 r102
Flash Player 11.0 r1
Flash Player 10.3 rxxx
Flash Player 10.2 rxxx

Mac users must have one of the follow browsers and one of the following versions of Flash.

Browsers

Chrome
FireFox 3.0.1 or higher
Safari 3.2.1 or higher
Safari 4 or higher

Flash

Flash Player 11.1 r102
Flash Player 11.0 r1
Flash Player 10.3 rxxx
Flash Player 10.2 rxxx

Users using Apple iOS or Android devices are not required to have Flash Player installed. 

Can I download the videos to my computer?

No.  The videos are available only in streaming format.

How many hours of videos are in the entire GMAT Prep Now package?

The total running time of the 400+ videos is over 32 hours. 

Once I make my purchase, how long do I get access to the videos? 

From the date you purchase a module, you can access it online for twelve months. To see how many days you have remaining on your account, log in and go to the My Account link on the top-most navigation bar.

As I work my way through the Learning Guide, is my progress saved?

Yes.  The next time you log in, you will see which activities you have completed.

How long will it take me to complete the activities in the Learning Guide?

Some students spread their GMAT preparation over several months; others complete the activities in a matter of weeks.  To adequately prepare for the GMAT, most students should plan to spend two to four months studying.

To reach my GMAT target score, how many hours do I need to study?

This depends on your current abilities.  Early in the Learning Guide, you are directed to take a practice test to get a baseline score.  The greater the distance between your baseline score and your target score, the longer you must study.  The study time required will also depend on how effectively you study.  The Learning Guide provides a focused approach that helps you maximize the effectiveness of every minute you spend studying.

 

Ordering Information

Can I purchase one lesson module at a time?

Yes, you can purchase only the lesson modules you need.  For a list of all modules, visit the Pricing page. 

If I purchase one module now and later decide to purchase the complete package, can I get a refund for my purchase of the first module?

You won’t get a refund, but you will get a credit.  When you go the Pricing page and order the complete package, the price of the package will be reduced by the amount you have already paid. 

Please note that we do not offer refunds for price differences resulting from sales events.  For example, if you purchase the entire package of modules for one price, and then the package price is reduced during a sale, you are not entitled to a refund. Sorry.

Can my group/organization/company get discount pricing?

For a group purchase, send a request to info@GMATPrepNow.com

What forms of payment do you accept?

We accept payment by credit card (Visa, MasterCard, American Express and Discover) and by PayPal (all transactions are processed through PayPal).

Is your payment site secure?

All transactions (including credit card payments) are processed through PayPal, a widely-trusted company.

 

Computer-Adaptive Tests (CATs)

Do you have your own computer-adaptive practice tests?

The best computer-adaptive practice tests are the free ones created by the creators of the official GMAT questions.  These are the downloadable GMATPrep tests (created by GMAC).  Because these CATs feature official GMAT questions, they provide the most accurate assessment of your abilities.

What about the practice tests (CATs) offered by the test prep companies?

These tests do not feature official GMAT questions, and they do not use the official GMAC scoring algorithm.  As a result, they are not as accurate as the official GMATPrep tests.  However, they are still good practice for the real GMAT.

How many times can I take each of the two CATs (computer adaptive tests) found in the GMATPrep software?

Each test (Test 1 and Test 2) draws questions from a different database of questions.  Since the number of questions in each database is finite, you will see repeated questions, but not enough so that you shouldn’t take each test more than once.

For more information, please read the article “Taking the GMATPrep Practice Tests Multiple Times.”

 

Customer Support

What are the technical requirements for viewing GMAT Prep Now Videos?

Essentially, if you’re able to view the free videos on the site, then your computer has the required software.  To be more specific, however, the technical requirements PCs and Macs are as follows.

PC users must have one of the follow browsers and one of the following versions of Flash.

Browsers

Chrome 2.0
FireFox 3.0.1 or higher
Internet Explorer 6 SP1
Internet Explorer 7
Internet Explorer 8
Safari 3.2.2 or higher
Safari 4 or higher

Flash

Flash Player 9, version 9.0.28 or higher
Flash Player 10, version 10.0.22.87 or higher

Mac users must have one of the follow browsers and one of the following versions of Flash.

Browsers

Chrome 2.0
FireFox 3.0.1 or higher
Safari 3.2.1 or higher
Safari 4 or higher

Flash

Flash Player 9, version 9.0.28 or higher
Flash Player 10, version 10.0.22.87 or higher

Users using Apple iOS or Android devices are not required to have Flash Player installed.

If I have technical difficulties, what do I do?

Please email us at support@GMATPrepNow.com, and we will resolve the problem as soon as possible.

What is your guarantee policy?

Please visit our Guarantee page.

Where do I find out when my account expires?

If you are logged in, you can go to the My Account link on the top-most navigation bar and see how many days you have remaining.

If I cannot log in, what should I do?

To have your password emailed to you, click Forgot Password on the Login page.  If a problem remains, contact us at support@GMATPrepNow.com from the email address you used to create your account. 

 

If none of the above has answered your question, please contact us at info@GMATPrepNow.com